Health Services Management

Professional Background

Tom Hughes is a certified and professionally registered Health Services Manager.

Tom currently works in the health services management of mental health & wellbeing, assessment and treatment of acquired brain injury, psychological trauma, neuropsychological rehabilitation and long-term health conditions.   Tom has experience of working within primary and secondary healthcare settings and is currently working freelance in private practice.

Professional Memberships

AMSPAR - Association of Medical Secretaries, Practice Managers, Administrators and Receptionists.

ISC - Institute of Secondary Care.

Tom has been an advisor on the AMSPAR Health Academy Advisory Board since 2020.

Professional Skills & Experience

• Managing medical ethics and legal requirements.
• Financial management, accounting and budgeting.
• Managing information and communication.
• Developing and leading teams.
• Signposting of referrals to clinicians/health practitioners.
• Management of patient/client referrals & health services.
• Strategic Management for Health & Social Care.
• Strategic Leadership for Health & Social Care.
• Managing and Leading Human Resources..
• Care Quality Commission requirements.
• Compliance management.
• Strategic Marketing for Health and Social Care.
• GDPR & Safeguarding Lead
• Education/training & mentorship.
• General business management & administration.
• Website design and management.

Tom has been assessed as a Demographic/Participative Leader.

His three most important leadership qualities are:

• Encouraging the ideas and creativity of others and promoting collaboration.
• Allowing shared participation in decision-making, instilling mutual respect and building commitment within the team.
• Offering guidance and keeping discussions balanced and controlled.

Professional Qualifications in Health Management

Level 7 Postgraduate Diploma in Health & Social Care Management/Leadership

Level 5 Certificate in Primary Care & Health Management

Other CPD & Mandatory Training  (2020-2023)

• Audits
• Child Protection in Education
• Communication Skills in Health & Social Care
• Complaints Handling
• Consent
• COVID-19 Awareness
• CPR & Defibrillation
• Data Protection
• Dementia Awareness
• Disability & Autism Awareness
• Fire Awareness
• Fire Risk Assessment
• First Aid Essentials
• Functional Neurological Disorders
• Health & Safety
• Infection Control
• Legal & Ethical Issues
• Medical Emergencies
• Mental Health Awareness, First Aid & Advocacy - (NCFE/CACHE/RQF)
• Mental Capacity
• Safeguarding Children & Vulnerable Adults (Level 3)
• Sepsis Awareness

Tom also holds an enhanced DBS certificate (child & adult workforce).

Tom is currently working freelance and available for locum or longer-term work. He can utilise his skills & knowledge and adapt to a variety of health & social care settings.  Current rate for locum Healthcare Management/Consultancy is £50 per hour.  For regular Health Services/Business Management on a freelance/self-employed basis, the hourly rate is £30 per hour.

Please get in contact for further details.